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Donner des consignes d'urgence par téléphone à un patient anglophone

Fiche de révision · Anglais médical · P2

L'essentiel du cours

  1. Chapitre 1 : Starting the call: identify and reassure

    Always stay calm and speak slowly.

  2. Chapitre 2 : Use the imperative to give instructions

    Imperative = verb first, no 'you'.

  3. Chapitre 3 : Make sure the patient understands

    Always confirm the patient heard and understood.

  4. Chapitre 4 : Key phrases for common emergencies

    Learn phrases for bleeding, choking, and unconsciousness.

Teste-toi · 8 questions

  1. 1.What is the first thing you say when answering an emergency call?

    1. A.Who are you?
    2. B.Hello, this is the emergency service. How can I help you?
    3. C.What do you want?
    4. D.Call me back later.
    Voir la réponse

    Réponse B : Hello, this is the emergency service. How can I help you?

    You must identify yourself and offer help politely. Option B is the standard opening.

  2. 2.Which sentence gives a clear instruction using the imperative?

    Voir la réponse

    Réponse : Press the wound firmly.

    The imperative starts with the verb and has no subject. 'Press the wound firmly' is a direct command.

  3. 3.How do you make a negative command?

    Voir la réponse

    Réponse : Use 'Don't' before the verb

    In English, negative imperatives use 'Don't' + verb, e.g., 'Don't move'.

  4. 4.What does 'Lie down on your back' mean?

    Voir la réponse

    Réponse : Be in a horizontal position facing up

    'Lie down on your back' means to be flat with the face and stomach pointing upward.

  5. 5.If you want to check understanding, you say:

    1. A.Hurry up.
    2. B.Goodbye.
    3. C.I don't care.
    4. D.Do you understand?
    Voir la réponse

    Réponse D : Do you understand?

    Asking 'Do you understand?' is the polite way to verify the patient heard the instruction.

  6. 6.Which phrase reassures the patient?

    Voir la réponse

    Réponse : Stay on the phone with me.

    'Stay on the phone with me' tells the patient you are still there and help is coming.

  7. 7.For a patient who is choking, you say:

    1. A.Drink water quickly.
    2. B.Run around.
    3. C.Cough hard.
    4. D.Lie down.
    Voir la réponse

    Réponse C : Cough hard.

    Coughing hard can help dislodge the object. Lying down or drinking water is dangerous.

  8. 8.What should you do if the patient is not breathing?

    Voir la réponse

    Réponse : Start CPR

    If the patient is not breathing, you must start CPR immediately and continue until help arrives.